“BRIDGING THE GAP”: CIVIL SERVICE AGENCY LAUNCHES MONTHLY NEWSLETTER TO BOOST TRANSPARENCY, PUBLIC ENGAGEMENT ON GOVERNMENT REFORMS
BY: Rufus Divine Brooks Jr.
Information Minister Piah, CSA Director General Joekai, and PUL President Kanubah hail new publication as critical tool to combat misinformation and strengthen accountability in public service
MONROVIA, Liberia – The Civil Service Agency (CSA) has officially launched its monthly newsletter, a new public information platform aimed at keeping Liberians informed about government policies, civil service reforms, and institutional activities.

Government and media leaders who attended the launch described the initiative as a major step toward open governance and restoring public trust in state institutions.
According to CSA officials, the newsletter will serve as a regular source of updates on the agency’s mandates, human resource policies, recruitment processes, training programs, and broader developments within the Government of Liberia.
The publication will be distributed in print and digital formats to government ministries, civil society organizations, media institutions, and the general public.
INFO MINISTER PIAH COMMENDS CSA FOR TRANSPARENCY:
Launching the newsletter Wednesday in Monrovia, the Minister of Information Jerolinmek Piah commended CSA Director General Dr. Josiah F. Joekai for what he called effective use of the Ministry of Information’s biweekly press briefing to communicate agency policies.
“The CSA has demonstrated transparency by making effective use of public information channels to engage citizens and explain its statutory responsibilities,” Minister Piah said.
He noted that the agency’s proactive communication approach “leaves little room for secrecy or public speculation about its work” at a time when Liberians are demanding more accountability from government.
In remarks, CSA Director General Dr. Josiah Joekai thanked Minister Piah and the Ministry of Information for providing a consistent platform for government institutions to disseminate information.
“The Ministry of Information has become more proactive in recent years by educating the public about how government institutions operate and addressing misinformation,” Dr. Joekai said.
He added that the CSA is committed to using the newsletter to demystify civil service processes and ensure that citizens understand how public sector employment, performance management, and reforms affect service delivery.
“The ministry continues to disseminate information in the best interest of the Liberian people, and the CSA will align with that vision,” he stated.
PUL WELCOMES MOVE AS WIN FOR PRESS FREEDOM:
Also speaking, Press Union of Liberia (PUL) President Julius Kanubah welcomed the launch, calling it an important step toward improving citizens’ access to information from the Civil Service Agency.
Kanubah said the PUL, as the umbrella body for journalists and media institutions in Liberia, remains committed to promoting press freedom, ethical journalism, and democracy through transparency.
“Access to information is the foundation of accountability,” Kanubah said.
“This newsletter will help bridge the communication gap between government and the people, and the Press Union stands ready to work with the CSA to ensure the information reaches every Liberian.”
EXPECTED IMPACT ON GOVERNANCE:
Officials said the launch of the monthly newsletter is expected to strengthen public awareness of the CSA’s work while promoting transparency, accountability, and effective communication between government and citizens.
With ongoing civil service reforms and public sector recruitment exercises underway, the CSA noted that timely and accurate information will be critical to countering rumors and building confidence in government institutions.


